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Payment of an order is performed by a client after the order is formed. All the orders are delivered after payment.

Having chosen a gift you may go to the page of its ordering where you can choose method of payment which is the most convenient for you. You may perform payment both once the order is placed (using bank cards and electronic money) and later (using bank transfer, payment terminal etc.) after youпїЅve received payment details on e-mail. To get to know preliminary with methods of payment you can click on page Payment. If you have any questions concerning payment of an order taking into account the terms of order delivery and the place the order should be delivered, you can run to client support service.

"Present" gifts delivery service guarantees order execution in accordance with your choice on My-Present web site. The order is delivered to the specified address once it is agreed with the receiver. When placing the order we take into account all clientsпїЅ preferences which were entered into the box пїЅAdditional informationпїЅ.

If the client for some reason is not satisfied with the order execution or with the quality of the bouquet delivered, please notify us within 24 hours and we will change the bouquet free.

The detailed information on guarantee you can get on page пїЅGuaranteeпїЅ.

The delivery of your order is performed by a courier to the address specified in the order or by agreement with the receiver. The desired delivery date and time should be specified when ordering. To receive the order in time, one should place the order beforehand taking into account days-off, holidays and lag time.

The delivery cost is calculated separately (additionally) and depend on the delivery city that allows you to form the order of any complexity, regardless of distance.

Shipping costs to the city of Astana - 3.00 $